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Withdrawal Methods

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Richard Casino Customer Support

The player had to contact his payment provider to get the money returned. The player reported the issue to us, and we had suggested he wait for the payment provider’s investigation. The player later informed us that the money had been returned to his casino account, marking the issue as resolved. After considering all information, the Complaints Team concluded that the casino’s actions were justified under its bonus terms, leading to the rejection of the player’s complaint. She argues that her winnings are from the second deposit without a bonus code, but the casino refuses to acknowledge this.

Our first goal is to provide best-rate customer service for every one of our exceptional athletes. At Richard Casino Australia, customer support is designed to ensure a seamless gaming experience around the clock. Available 24/7, the support team can be reached via multiple channels, ensuring that assistance is always just a click away.

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